Diberdayakan oleh Blogger.

Popular Posts Today

Buyer beware: Retail cards have costly trap

Written By limadu on Jumat, 22 November 2013 | 21.29

shady credit card offers

Beware of tempting credit card offers from retailers that appear too good to be true.

NEW YORK (CNNMoney)

Many retailers advertise credit cards with an introductory 0% interest rate, which can be a great deal if you pay off your balance in full before the offer period expires. But if you don't, and even if you're only short a couple of dollars, some retailers will charge you what is called deferred interest and retroactively apply the full APR to your entire original balance -- not just the amount that wasn't paid back on time.

It's "as if you never had an interest-free period to begin with," and the average APR charged is a whopping 25%, according to CardHub.com, which analyzed the financing options from 50 of the largest retailers.

Related: Google launches prepaid card

Say you open a credit card offering 0% interest for six months that will default to 20% once the introductory period ends. By the end of the six month period, you only pay back $799 of the $800 you spent, and don't pay off the full balance until the next month. If the card carries a deferred interest option, you could end up paying an extra $55, whereas a traditional credit card offer would leave you with $2 in interest, according to CardHub's analysis.

"When consumers see a no-interest offer, they tend to take that at face value, thinking they're gaining a true respite from finance charges for the advertised length of time," said CardHub CEO Odysseas Papadimitriou.

Related: America's favorite credit cards

CardHub found that 42% of retailers that offer financing options charge deferred interest and 41% of those stores aren't transparent about the terms. Only 29% of retailers who charge deferred interest provide clear terms and put key information, like the APR they charge once the introductory period ends, in an easy-to-find location.

Retailers charging deferred interest include Amazon, Apple, Lowes, Walmart, Pottery Barn and Macy's, according to CardHub, which scored each retailer individually on its policies.

"We all know that too few people truly read the fine print of financial agreements, which means most folks won't find out that they have signed up for deferred interest until their costs are suddenly inflated," said Papadimitriou. The average household already has $6,700 in credit card debt... we don't need hidden costs adding to our problems." To top of page

First Published: November 22, 2013: 6:40 AM ET


21.29 | 0 komentar | Read More

Marissa Mayer hasn't saved Yahoo yet

marissa-mayer-stock

Shares of Yahoo are up 83% so far this year, but Marissa Mayer has yet to turn the company around.

NEW YORK (CNNMoney)

But underneath that fresh coat of paint is a core structure that is still rotting. Mayer's tenure has done little to improve Yahoo's fortunes, as the company's core business continues to erode.

More than three-quarters of Yahoo's revenue comes from search and "display" ads (banners and in-video ads), but both businesses are struggling. Sales from both types of ads have fallen every quarter this year. Overall, Yahoo's revenue has been flat for the past three years.

So why is Yahoo's stock on a tear?

Analysts say the primary reason is Yahoo's (YHOO, Fortune 500) large stake in ultra-buzzy Chinese e-commerce giant Alibaba, which is preparing to go public. Last month, Yahoo revealed Alibaba's second-quarter sales jumped a whopping 61% over the year, and net income soared 145%.

"I would say right now, the [Yahoo stock value] is 75% Asian assets, 25% Marissa Mayer," said Victor Anthony, analyst at Topeka Capital Markets.

Related story: Meet Alibaba, Yahoo's Chinese secret weapon

S&P Capital IQ analyst Scott Kessler agreed: "[Excitement around Mayer] is the No. 2 driver, but I don't think it's close to the [importance of] those perceptions around Alibaba."

That analyst view may sound surprising, given the public celebration of all things Mayer.

Just about every decision Mayer makes -- from the length of her own maternity leave to providing Yahoo employees with company iPhones -- grabs attention. That type of buzz is a far cry from the not-so-long ago days when Yahoo was merely an aging Internet portal.

"They have a star running the organization, and that makes a difference," Anthony said.

It's true that Mayer's appointment as CEO helped inject much-needed excitement into Yahoo, both from a company-culture and press-coverage perspective. She's led stock buybacks and big acquisitions, namely the purchase of popular blog platform Tumblr, that have helped boost the company's profile.

But none of those moves have addressed the fact that Google (GOOG, Fortune 500) and Facebook (FB, Fortune 500) are eating away at Yahoo's once-dominant position in the online display advertising market.

Luckily for Mayer, investors have so far been happy to ignore Yahoo's lackluster results while they wait to benefit from Alibaba's IPO.

"It seems [investors] are not overly worried, or even concerned at all, about the lacking growth," said Kessler, the S&P Capital analyst. "The facts are the facts on that, but the stock continues to go up."

That has given Mayer time to find a solution for Yahoo's future, noted Anthony, the Topeka Capital analyst.

"But I still think she's done a tremendous amount, even if the company hasn't turned itself around yet," he added.

Analysts aren't expecting a sea change at Yahoo anytime soon.

"Yahoo remains a work in progress," Anthony said. "The business is stuck in neutral, not getting worse but clearly not getting better. It's clear there's still a lot more work to be done. To top of page

First Published: November 22, 2013: 7:42 AM ET


21.29 | 0 komentar | Read More

Federal cuts biting into home heating aid

liheap pumping gas oil

Federal budget cuts have hit a program that helps the poor heat and cool their homes this winter. Some 300,000 fewer households will be helped this year.

WASHINGTON (CNNMoney)

This is the second year that so-called sequester, or deep government spending cuts, will hit a federal program that pays the tab to heat and cool homes for the nation's poorest.

The dollars won't stretch far.

It means Lyman Curtis, single dad of five kids, will only be able to reliably heat his home in Dexter, Maine, for the first half of this winter, maybe through February.

After that, Curtis will drive to the local gas station to buy kerosene oil in 5-gallon increments -- all he can afford to buy at one time.

"I know a lot of people who do it that way, because there's just not enough money to heat your home and pay for groceries in your everyday life," said Curtis, 38, who is the primary caregiver for his kids and relies on disability benefits and food stamps to survive.

The cost of heating the four-bedroom home he's staying at runs 600 gallons or around $2,100 from November through April or May, based on current prices. His heating benefit is $800.

Still, Curtis is one of the lucky ones. He's among the 6.3 million who will at least get some help this year through the federal program called the Low Income Home Energy Assistance Program.

Related: Federal cuts hit seniors who want to live at home

It's tougher this year for everybody because the cost to keep homes warm is up about 6% on average, according to a lobbying group for state directors who divvy up the government money and federal energy estimates.

"We're purchasing a product that is volatile and contingent on weather conditions," said Mark Wolfe, executive director of National Energy Assistance Directors Association. "The problem is the economy is not getting better fast enough and energy prices are going up."

This year, under sequester, the program will deliver $3.1 billion in heating help, down from the high of $5.1 billion during the recession, which went to 8 million households. The problem is, the need for heating help remains high, say many state directors.

A November Census Bureau supplemental report on poverty noted that this is one of several federal programs that help keep families out of poverty, while also noting the poverty rate hasn't budged over the past two years.

"Our ability to help these folks is diminished. . .A few years ago, we could cover two tanks of fuel, now we can't even cover one," said Joseph Diamond, who runs the Massachusetts Association for Community Action, which administers the program in Massachusetts.

And when the money runs out, families turn to candles, gas stoves and space heaters, which pose major fire hazards, warn administrators of the program. Last month, a day after the power company cut off electricity for unpaid bills, a fire caused by a candle swept through a Bronx apartment killing three young brothers.

Related: Poverty level doesn't budge

In Boston, the program last month helped Sylvia Fearon, 71, who ran out of money for heating oil during a cold snap.

On Oct. 24, she was shivering so badly, she had started to pack up to head for a shelter. Action for Boston Community Development came to her rescue and arranged the delivery of 150 gallons of heating oil to heat her home, thanks to the program.

"I wouldn't be able to heat my house without them. I really appreciate the program," said Fearon, a retired nursing assistant.

Yet 150 gallons isn't going to last very long, said Fearon, who is retired and lives on $11,000 a year from social security benefits.

"I'm trying to be very careful to keep my thermostat low, to around 68 degrees inside," she said.

Meanwhile, Curtis emphasized that he didn't consider himself a person who is sitting around expecting a handout.

"We are single parents raising children the best way we can ... but just do not have the financial means to do it all," Curtis said. "We do not want to have to depend on programs like this, we just do not have a choice." To top of page

First Published: November 22, 2013: 6:37 AM ET


21.29 | 0 komentar | Read More

The danger when one client is 80% of sales

NEW YORK (CNNMoney)

It's a lesson Marsha Friedman learned the hard way. Shortly after she founded her Florida PR firm, EMSI Public Relations, a large publishing house signed on as a client.

"The first few publicity campaigns we did for them were so successful that they kept a steady stream of clients flowing to us, to the point where that publisher accounted for about 80% of our sales," she said.

For a while, that was fine, except for one little thing: EMSI all but quit trying to drum up new business.

"We became so focused on delivering for these authors that we slowly stopped marketing. Our newsletters ground to a halt. We didn't 'waste time' networking," Friedman said.

Related: Want loyal customers? Build a culture of saying yes

That went on for about two years -- and then the ball dropped. The publisher suddenly went out of business. "We had absolutely no warning whatsoever," Friedman recalled. Her firm was forced to basically start from scratch.

Determined not to lay anyone off, Friedman kept her four employees (the firm now has 18), and started working 14-hour days and weekends to hustle up new business. She took a pay cut and slashed expenses so deeply that even free coffee, formerly an office staple, fell by the wayside.

Lining up enough new clients to keep the business afloat took seven or eight months, which Friedman said easily could have killed the company. She built a new client base in three ways.

First, since she and her staff had learned that they liked working with authors, Friedman launched a letter-writing campaign, contacting new authors mentioned in Publishers Weekly.

"I worked hard on developing a clear, engaging letter about publicizing their book, and sent the letters via their publishers," Friedman said. At one point, she was mailing 100 letters each week.

Related: Best social network for your business

At the same time, Friedman got in touch with "everyone I knew in the business world -- including family members, former colleagues and friends -- and asked them for referrals," she said. "It helped that I had all those relationships to call on in this crisis."

Third, and most important, she revived the firm's newsletter, which still goes out twice a week to current and prospective customers.

"The newsletter isn't a sales pitch," Friedman said. "Instead, it gives expert tips on things like how to write a press release, or how to get on talk radio."

She noted that this strategy isn't new, and in fact is the basis of social media marketing. "But many entrepreneurs hesitate to do it, because it seems like giving away the store."

In her experience, the opposite is true: "Becoming known as a source of helpful advice gets your name out there and builds trust. And, no matter how much free information you give out, most people would still rather hire a pro than try to do your job themselves."

Giving away helpful tips has worked for EMSI. The firm now has over 100 regular clients and, these days, is always on the lookout for more.

Related: 9 apps every business traveler needs now To top of page

First Published: November 22, 2013: 6:30 AM ET


19.33 | 0 komentar | Read More

Federal cuts biting into home heating aid

liheap pumping gas oil

Federal budget cuts have hit a program that helps the poor heat and cool their homes this winter. Some 300,000 fewer households will be helped this year.

WASHINGTON (CNNMoney)

This is the second year that so-called sequester, or deep government spending cuts, will hit a federal program that pays the tab to heat and cool homes for the nation's poorest.

The dollars won't stretch far.

It means Lyman Curtis, single dad of five kids, will only be able to reliably heat his home in Dexter, Maine, for the first half of this winter, maybe through February.

After that, Curtis will drive to the local gas station to buy kerosene oil in 5-gallon increments -- all he can afford to buy at one time.

"I know a lot of people who do it that way, because there's just not enough money to heat your home and pay for groceries in your everyday life," said Curtis, 38, who is the primary caregiver for his kids and relies on disability benefits and food stamps to survive.

The cost of heating the four-bedroom home he's staying at runs 600 gallons or around $2,100 from November through April or May, based on current prices. His heating benefit is $800.

Still, Curtis is one of the lucky ones. He's among the 6.3 million who will at least get some help this year through the federal program called the Low Income Home Energy Assistance Program.

Related: Federal cuts hit seniors who want to live at home

It's tougher this year for everybody because the cost to keep homes warm is up about 6% on average, according to a lobbying group for state directors who divvy up the government money and federal energy estimates.

"We're purchasing a product that is volatile and contingent on weather conditions," said Mark Wolfe, executive director of National Energy Assistance Directors Association. "The problem is the economy is not getting better fast enough and energy prices are going up."

This year, under sequester, the program will deliver $3.1 billion in heating help, down from the high of $5.1 billion during the recession, which went to 8 million households. The problem is, the need for heating help remains high, say many state directors.

A November Census Bureau supplemental report on poverty noted that this is one of several federal programs that help keep families out of poverty, while also noting the poverty rate hasn't budged over the past two years.

"Our ability to help these folks is diminished. . .A few years ago, we could cover two tanks of fuel, now we can't even cover one," said Joseph Diamond, who runs the Massachusetts Association for Community Action, which administers the program in Massachusetts.

And when the money runs out, families turn to candles, gas stoves and space heaters, which pose major fire hazards, warn administrators of the program. Last month, a day after the power company cut off electricity for unpaid bills, a fire caused by a candle swept through a Bronx apartment killing three young brothers.

Related: Poverty level doesn't budge

In Boston, the program last month helped Sylvia Fearon, 71, who ran out of money for heating oil during a cold snap.

On Oct. 24, she was shivering so badly, she had started to pack up to head for a shelter. Action for Boston Community Development came to her rescue and arranged the delivery of 150 gallons of heating oil to heat her home, thanks to the program.

"I wouldn't be able to heat my house without them. I really appreciate the program," said Fearon, a retired nursing assistant.

Yet 150 gallons isn't going to last very long, said Fearon, who is retired and lives on $11,000 a year from social security benefits.

"I'm trying to be very careful to keep my thermostat low, to around 68 degrees inside," she said.

Meanwhile, Curtis emphasized that he didn't consider himself a person who is sitting around expecting a handout.

"We are single parents raising children the best way we can ... but just do not have the financial means to do it all," Curtis said. "We do not want to have to depend on programs like this, we just do not have a choice." To top of page

First Published: November 22, 2013: 6:37 AM ET


19.33 | 0 komentar | Read More

Buyer beware: Retail cards have costly trap

shady credit card offers

Beware of tempting credit card offers from retailers that appear too good to be true.

NEW YORK (CNNMoney)

Many retailers advertise credit cards with an introductory 0% interest rate, which can be a great deal if you pay off your balance in full before the offer period expires. But if you don't, and even if you're only short a couple of dollars, some retailers will charge you what is called deferred interest and retroactively apply the full APR to your entire original balance -- not just the amount that wasn't paid back on time.

It's "as if you never had an interest-free period to begin with," and the average APR charged is a whopping 25%, according to CardHub.com, which analyzed the financing options from 50 of the largest retailers.

Related: Google launches prepaid card

Say you open a credit card offering 0% interest for six months that will default to 20% once the introductory period ends. By the end of the six month period, you only pay back $799 of the $800 you spent, and don't pay off the full balance until the next month. If the card carries a deferred interest option, you could end up paying an extra $55, whereas a traditional credit card offer would leave you with $2 in interest, according to CardHub's analysis.

"When consumers see a no-interest offer, they tend to take that at face value, thinking they're gaining a true respite from finance charges for the advertised length of time," said CardHub CEO Odysseas Papadimitriou.

Related: America's favorite credit cards

CardHub found that 42% of retailers that offer financing options charge deferred interest and 41% of those stores aren't transparent about the terms. Only 29% of retailers who charge deferred interest provide clear terms and put key information, like the APR they charge once the introductory period ends, in an easy-to-find location.

Retailers charging deferred interest include Amazon, Apple, Lowes, Walmart, Pottery Barn and Macy's, according to CardHub, which scored each retailer individually on its policies.

"We all know that too few people truly read the fine print of financial agreements, which means most folks won't find out that they have signed up for deferred interest until their costs are suddenly inflated," said Papadimitriou. The average household already has $6,700 in credit card debt... we don't need hidden costs adding to our problems." To top of page

First Published: November 22, 2013: 6:40 AM ET


19.33 | 0 komentar | Read More

A three-point plan to fix health care in the U.S.

Written By limadu on Kamis, 21 November 2013 | 21.29

QUI09 aetna mark bertolini

Aetna chairman, CEO, and president Mark Bertolini

(Fortune)

Bertolini has a seat on the frontlines of the debate. Aetna insures about 44 million Americans. But he isn't just a technocrat. He's also had more than his share of firsthand experiences with the medical system. His son, Eric, was diagnosed with a rare form of lymphoma in 2001. Eric survived after an epic battle but needed a kidney transplant in 2007. Bertolini stepped in as the donor. Add to that list his own severe skiing accident in 2004, which injured Bertolini's spinal cord and left him partially disabled.


21.29 | 0 komentar | Read More

French woes hurt Europe's tepid recovery

LONDON (CNNMoney)

Data out Thursday also revealed the country is acting as a brake on the region's already frail recovery.

This month's preliminary reading of sentiment among purchasing managers revealed a sharper slowdown in France than economists were expecting.

Manufacturing activity fell to a six-month low of 47.8 in November, down from 49.1 a month earlier. Services activity dropped to 48.8, from 50.9.

Both indexes now sit below the 50-level that separates growth from contraction.

Related: Eurozone recovery fades as growth stalls

It comes on the back of data showing France's economy contracted in the third quarter. Together, the figures provide a worrying assessment of the country's ability to compete at a time of subdued global growth and a strong euro.

President Francois Hollande, who was elected a year ago after campaigning to put growth before austerity and introduce higher taxes on the rich, has seen his approval ratings fall sharply as unemployment continues to climb.

He has been urged by his European partners and international institutions to be bolder with his economic reforms.

Ratings agency S&P downgraded France this month on fears the government will be unable to restore the economy's competitiveness.

Related: 75% tax will "kill" French soccer

The survey readings also point to a loss of momentum in the fragile European recovery after an 18-month recession ended earlier this year.

France's lackluster performance dragged down the headline eurozone purchasing managers' index to 51.5 in November, from 51.9 a month earlier.

That was despite a strong showing from Germany, marking a widening gulf in the health of the region's two largest economies.

Figures released last week revealed growth in the 17-nation eurozone is cooling. The region grew just 0.1% in the third quarter, down from 0.3% in the second.

The European Central Bank cut interest rates to a new record low earlier this month in an attempt to prevent the region slipping into deflation and stagnation.

"While the eurozone is unlikely to relapse back into recession, recovery will remain tortuously slow," IHS Europe chief economist Howard Archer said. To top of page

First Published: November 21, 2013: 8:33 AM ET


21.29 | 0 komentar | Read More

The shared genius of Elon Musk and Steve Jobs

(Fortune)

When future historians report human progress during the 21st century, they may conclude that one of the key moments took place a year ago in Elon Musk's bedroom. His eureka! moments happen every few months. Sometimes during his morning shower, sometimes late at night before sleep, sometimes, as on this occasion, waking at 2 a.m.

This is how he described that moment to me: "I realized that a methane-oxygen rocket engine could achieve a specific impulse greater than 380."

Okay, it doesn't sound particularly historic. Until you realize that a rocket of that spec has adequate range to escape Earth's upper atmosphere and travel to Mars. And that it so happens that Mars has plenty of carbon dioxide (CO2) and permafrost (H2O), which could be neatly converted into the aforementioned methane (CH4) and liquid oxygen (O2). Which means you could create the fuel for the journey home right there on Mars itself. And that transforms the long-term economics of space travel between Earth and Mars because it means that you could send manned spacecraft to Mars without having to carry rocket fuel with you.

That's right. Elon Musk genuinely believes that within the next couple of decades, humans will be colonizing Mars. And thanks to his early morning aha! moment, we will even be able to make the return trip. That would certainly be a useful line in the recruiting ads, unless, like him, you're comfortable with the prospect of dying on Mars after helping build humanity's second home.

This is not your typical CEO.

You'd say Elon Musk was crazy, except that he has an unnerving track record of turning his dreams into reality. His second successful Internet startup, PayPal, which was sold to eBay (EBAY, Fortune 500) in 2002 for $1.5 billion only three years after its founding, was just the warm-up. (Compaq bought his first web software company.) His next act, Space Exploration Technologies, known as SpaceX, became the first private company to deliver cargo to the Space Station and has picked up billions of dollars of orders from NASA and others. His electric-vehicle company, Tesla Motors (TSLA), with sales up more than 12-fold for the first three quarters of 2013, is proving that cars can be green and sexy. (Oh, and earlier this year, while running those two companies, he found time to unveil a radical new intercity mass-transport concept called Hyperloop.) For all those reasons and more, Fortune has named Musk its 2013 Businessperson of the Year.

MORE: 2013's top people in business

When you look at the incredible range of his endeavors and search for recent comparisons in the business world, only one emerges: Steve Jobs. Most business innovations involve only incremental improvement. And of those entrepreneurs lucky enough to succeed with bigger ideas, the large majority then stick to their industry sector for expansion and consolidation. Jobs and Musk are in a category all their own: serial disrupters.

Jobs created the world's most valuable company, and along the way transformed at least four industries (computers, music, animated movies, mobile communications). Musk may achieve even greater impact. SpaceX has already slashed the cost of rocket launches, outperforming the world's national space programs. Meanwhile Tesla is on track to become the first successful new automobile manufacturer in the U.S. in 50 years -- and in the process galvanize global adoption of electric-powered transport. He's pumped money and ideas into SolarCity (SCTY), which is now America's leading provider of domestic solar energy.

It is no surprise, then, that Musk has often been referred to of late as "the next Steve Jobs." The comparison I want to make between them, however, is not just in the diversity and scale of their achievements. It's also in their thought processes. I see in them a mental trait that is incredibly rare, a trait that has made me a huge admirer of both men, and of their creations.

MORE: The biggest turkeys of 2013

So what is their unique brand of genius? Here's how I think of it: system-level design thinking powered by extraordinary conviction. Each of those italicized phrases is critical. Let's dig in.

The first thing to note is that Jobs and Musk are not inventors in the typical sense of the word. The specific products they're famous for all had numerous other creators. Steve Wozniak engineered the first Apple. The core ideas in the Mac's graphical user interface came from Xerox PARC. Jony Ive was key to the design of the iPhone and iPad. A company called AC Propulsion helped craft the original tech vision for Tesla. And countless others made key contributions.

To appreciate Jobs' and Musk's contributions, you must pull the camera back. What they did uniquely was to imagine the broader ecosystems in which those products could become transformative. To do that involved an intimate understanding not just of the technology but of what would be necessary in design, logistics, and the business model to launch those products and make them truly compelling to potential customers. You can describe both men as amazing designers. But their design genius should be thought of as not just an obsession with satisfying shapes and appealing user interfaces. Those matter, but the start point is broader, system-level design. Most innovation is like a new melody. For Jobs and Musk it's the whole symphony.

MORE: Inside the mind of Marc Andreessen

That is well understood in the case of Jobs. The iPod alone wouldn't have disrupted anything. What was lethal was the iPod combined with iTunes and the business deals around them, which enabled the super-simple exploration and purchase of music online. Similarly, none of Musk's ventures could have worked if pictured too narrowly. His revolution in rocketry required literally hundreds of engineering innovations, most of which did not spring from his brain. But the big picture of how they could work together to slash the cost of space launches was uniquely his.

This process demands a rare combination of mental skills: a deep understanding of technological possibility, strong design instincts, a clear grasp of the economic ecosystem surrounding a potential product, and an uncanny ability to enter the head of a future customer. Others may supply the inputs, but the true magic depends on holding the different elements in mind simultaneously, playing obsessively with them until -- snap! There's a moment of simplification, synergy, and clarity: Yes! I think this can work, and it's going to be awesome. And here is how we will get it done.

Venture capitalist Steve Jurvetson has been making the comparison between Musk and Jobs for years. He was an employee of Jobs at NeXT and got close-up exposure to Jobs' thinking during their one-on-one walk meetings. Jurvetson also became an early investor and board member of both SpaceX and Tesla and has had plenty of opportunity to see Musk's mind in action. As he sees it, the approach of both men in designing hardware and the systems in which they operate is inspired by the way that great software is created: There's a relentless drive to divide the challenge into simpler pieces, then reshuffle those pieces until the perfect mix is achieved.

MORE: The Best in Business 2013

Let's look at the creation of Tesla's Model S. Roll the clock back a few years, and the best most people could say about electric cars was that they would be great for sustainability, but for the foreseeable future they'd be horribly limited by range and wouldn't be very appealing to drive. Battery technology was simply too expensive and too heavy for it to be otherwise. The key breakthrough was to switch to lithium-ion battery technology, a technology used not in cars, but in computers and phones. Although it was expensive, it had a much higher energy density than other battery technologies and was benefiting from mass use in consumer electronics and therefore seeing significant performance/cost improvement. If you could combine large enough numbers of lithium-ion cells into a single battery, you could provide not only adequate range for a car but also power capable of turning the humble electric car into an object of desire. Bingo! Both of the major roadblocks eliminated in a single technology move.

Musk wasn't the first person to have that insight. His genius was to take that core idea to its logical conclusion and integrate it into a broader picture of how a series of such cars could be manufactured and marketed for ever-shrinking costs, in a sequence that would eventually bring Tesla to the mass market. A full seven years ago, he posted an article titled "The Secret Tesla Motors Master Plan," which outlined the basics: three generations of cars, first the super-high-end sports car, then a sporty four-door family car, then a mass-market car. And underpinning it all, the conviction that the cars wouldn't just work, but be lusted after. No doubt at the time many in the auto industry chuckled at his naiveté. They're not laughing now.

How does one develop such multidimensional thinking? Jobs credited part of his success to the calligraphy class he took at Reed College. Its significance went far beyond the elegant fonts that were included in the first Apple laser printers. Jobs was obsessed with design elegance. Any unnecessary complexity or ugliness deeply offended him. That, combined with his insights into technological possibility and his powers for passionate persuasion, made him preternaturally effective. Certain product possibilities became, in his mind, "insanely great" because they were simultaneously powerful and beautiful. Not many others were equipped to have that vision.

Something similar is true of Musk. As a kid, he spent more time with books than with friends. He inhaled science, history, and comic books. He took degrees in both physics and business, an unusual combination. And he, too, is obsessed with design perfection. When the original Tesla Roadster was created, Musk himself was the lead designer of the car's physical form, poring over every detail of the clay models, seeking out every opportunity to tweak both form and function. His decisions are informed by an intricate combination of what is technically possible, what is economically intelligent, and what is experientially satisfying.

But wait. Musk and Jobs aren't the only multidisciplinary thinkers out there. Many others are capable of dreaming of radical new possibilities yet fail to do anything with that vision. There must be something else to the story.

There is. It's called conviction.

Let's get philosophical for a minute. One of the most exciting things about human beings is our ability to imagine alternative futures. We can somehow form a picture of one set of possibilities, break it down into elements, reshuffle them, and picture alternative possibilities. And then comes the interesting part. If we like one of those alternatives, we can decide to try to make it real. This might be as simple as firing off an email to invite someone to lunch to discuss the idea. Or it might mean devoting the next years of your life to create a product you believe in. Each such intentional act requires a level of determination, or the imagined future simply won't happen. The more challenging or unlikely the possibility, the greater the determination needed. And the fire that fuels that determination is conviction.

Conviction comes about when the possible future that you see aligns with a deeply held view of how the world should be. The greater clarity you have of a possible future and the more passionate your view is of the desirability of that future, the greater your conviction will be.

MORE: Electric vehicles aren't out of juice just yet

The clarity of vision displayed by Jobs was off the charts. Ditto Musk's passion today. The products they imagined were sometimes seen by others but regarded as simply too daunting. All the ingredients for the Apple Mac were in place at Xerox PARC. No one was willing to drive a team of engineers crazy for a year to turn them into a real-world product. Multiple entrepreneurs have dreamed of creating private space companies. But the laser-beam clarity of vision and the determination to persist despite three failed launches are less common.

Conviction is the game changer not just for their personal motivation but also in persuading others to come along. Jobs' reputation for "reality distortion" is well-documented. In his own way, Musk is equally persuasive, trusting his own internal logic and instincts in the face of intense pushback.

Here are two examples of the Musk brand of reality distortion: In his quest for killer features for the Tesla Model S, he became excited by the notion of door handles that would extend as the driver approached and automatically retract to minimize air resistance during motion. It was an immense engineering challenge: There is precious little space within the panel for a mechanism that has to work tens of thousands of times in all temperatures, be strong enough to break through ice, but be sensitive enough to stop instantly if a child's finger gets in the way. He told me, "There were numerous conversations where I had pushback from the engineers. And it's not like they were saying, 'Oh, this is a challenge.' More like, 'This is the stupidest thing ever.' But we did it in the end, and yes, I think it's cool -- one of the car's signature features."

MORE: Who's the richest guy in Los Angeles?

And at SpaceX, Musk said he spent months seeking to convince his team that they should focus on creating reusable rockets. Prevailing wisdom in the industry was that the space shuttle program -- now retired -- proved that reusability was a fool's errand. But every time his engineers pushed back, Musk went back to the raw math that showed that, done the right way, it could slash costs by two orders of magnitude. "It was obvious to me that we could never colonize Mars without reusability, any more than America would have been colonized if they had to burn the ships after every trip." Now the reusability agenda is front and center at SpaceX. Its reusable Grasshopper rocket has already demonstrated the ability to hover, maneuver under precise control, and return to base from 2,441 feet. A Mars Colonial Transporter powered by methane and liquid oxygen is still many years away. But the pieces are starting to snap into place.

One consequence of intense conviction is a certain form of obsession. Jobs notoriously involved himself in every single aspect of the design of his products, even the parts nobody would ever see. Musk has the same characteristic. In the early months of Model S production, he would spend hours personally inspecting every car. He would notice a headlamp that was misaligned by three millimeters. The wrong type of screw in a sun visor "felt like daggers in my eyes," he told me. In fact, you could say that both men's design skills operated at two very different levels: big-picture system-level design and micro-level design. The former is exhibited in occasional giant eureka moments. The latter is in evidence every hour of every day.

The intensity of their beliefs has an additional consequence: Naysayers can be treated with contempt. Jobs was notorious for humiliating people he regarded as "bozos." There are fewer such stories about Musk, but he, too, has had major fallings-out, and when I asked him if it was true that he didn't suffer fools gladly, he roared with laughter. "Should one? Why?!" He said that ordinary fools you could ignore, but arrogant fools spelled trouble. Despite this, or perhaps because of it, both men attracted amazing talent to help realize their visions. If you work for someone like a Jobs or a Musk, you should not expect a quiet life. But you may find yourself doing the best work you've ever done.

MORE: 10 alternatives to the gasoline-powered engine

Indeed, Musk has inspired his workforces by demonstrating his own absolute commitment to his companies. A member of his team at SpaceX, Dolly Singh, described in a Quora posting how Musk responded to the catastrophic failure in August 2008 of a Falcon rocket launch, its third successive failure. Emerging from the control room, he immediately spoke to shell-shocked employees, telling them why they had to pick themselves up and keep trying. Singh commented, "I think most of us would have followed him to the gates of hell ... It was the most impressive display of leadership that I have ever witnessed."

There's no disputing Jobs' or Musk's conviction, but some of the key differences between the men might best be understood by delving into what fuels Musk's conviction vs. what motivated Jobs. Conviction, as I've described it, is powered by a combination of clarity and passion. For Jobs, clarity often came from his instinctive recognition of "less is more" design elegance. And the underlying passion was for a world revolutionized by insanely cool, simple, beautiful technology.

For Musk, things are a little different. Much of his clarity of vision comes from the basic laws of physics. When I interviewed him at TED, he called for "first principles" reasoning. "What I mean by that is, boil things down to their fundamental truths and reason up from there, as opposed to reasoning by analogy. Through most of our life, we get through life by reasoning by analogy, which essentially means copying what other people do with slight variations. And you have to do that. Otherwise, mentally, you wouldn't be able to get through the day," he said. "But when you want to do something new, you have to apply the physics approach. Physics is really figuring out how to discover new things that are counterintuitive." Reasoning by analogy would be someone in 1900 thinking that the way to get faster transport was to breed stronger horses. You limit your imagination to a simple extension of what you already know. That is not how the world changes.

MORE: Why GM has a close eye on Elon Musk and Tesla

It was first-principles thinking that made it possible for Musk to launch SpaceX, even before he had anything close to an actual rocket design. He didn't look at what NASA had created and ponder how to tweak it. He started with the laws of physics. To lift x pounds into orbit would take y amount of fuel and necessitate raw materials costing z. It turned out that y + z was barely 1% of what NASA was spending overall per launch. In every other hardware solution Musk was familiar with, total cost never dwarfed raw materials by anything like that. Therefore a smart design and manufacturing process should be able to process those materials into a functioning rocket that would cost materially less than existing rockets. He was willing to gamble a huge chunk of his net worth on SpaceX before he knew what the winning design would look like. To get there would involve hundreds of additional design innovations. But clarity on the underlying physics gave him the confidence that those innovations were there for the taking.

Something similar happened with Tesla. He had no certainty that the company would succeed. But he was convinced that (a) the laws of physics meant that electric power could deliver a profoundly better automobile, (b) there was a path to possible success via three generations of cars, and (c) the goal was essential if humanity was to have a shot at a sustainable-energy future. That conviction led him, in the midst of the bleak market crash at the end of 2008, to gamble the last of his personal funds to keep the company alive and give the Model S a chance to see the light of day.

In his great book, The Beginning of Infinity, physicist David Deutsch has an unusual definition of optimists. He describes them not as people with a hopeful view of the future, but rather as people who simply believe that any problem that does not contradict the laws of physics can ultimately be solved. By that definition, Musk, even more so than Jobs, is one of the greatest optimists in history.

MORE: Does Elon Musk want to challenge Boeing?

And if his clarity comes from physics, the desire fueling Musk's conviction stems from his core beliefs of what a better future looks like. Since his college days, he's been certain that humanity must move to sustainable energy and that it must find a path to expand beyond Earth. Those are fundamental to who he is. So when he saw a possible path to get there, he was willing to gamble everything to attain it.

And that's why conviction doesn't necessarily mean certainty. Indeed, Musk emphasized to me that in the early years of both SpaceX and Tesla he had zero certainty that they would succeed. "In fact," he said, "I thought the likeliest outcome was failure." Now that's an astonishing statement. But he insisted that all he knew when he started was that success was a possibility. The reason he plowed ahead was his strength of feeling that the possibility had to be pursued.

In the case of SpaceX, Musk was convinced first and foremost that someone had to do something about humankind's increasingly uninspiring efforts in space. He had been horrified to discover that NASA had no serious plans to send humans to Mars. In his worldview, that amounted to gambling our species' entire history of progress. Human civilization on Earth faced numerous risks. We had to become a multiplanetary species to ensure long-term survival. (I can hear cynics saying, "C'mon, that's spin. He's just doing it to get rich." Those who know Elon well would profoundly disagree.)

To be sure there are countless differences between Musk and Jobs. Jobs was never really an engineer. Musk is as good as they get. For sheer powers of persuasion, Jobs had no peer. Musk is capable of compelling argument, and getting better, but his style is quiet logic rather than blow-your-socks-off charisma. Yet the qualities they share must be more than coincidence. Anyone looking to make a truly big impact on our future has much to learn from them. Dream big! Don't focus on making money! Work for an idea that's bigger than you are! Broaden your mind! Embrace thinking from outside disciplines! Expose yourself to the world's most inspiring designs and designers! Make things as simple as they can be (and no simpler)! Immerse yourself in science and leading-edge technologies! Don't be limited by what's gone before! Play with radical outside-the-box future possibilities and keep playing until you find something really big that you believe in!

MORE: Ted Turner at 75: A Q&A

One success builds confidence (and resources) for the next one. Jobs couldn't have gambled on Pixar without (a) his Apple money, and (b) the confidence its success had given him. Ditto Musk. PayPal funded SpaceX. Seeing SpaceX start to succeed boosted his confidence he could get Tesla to work. Perhaps this linkage helps explain why examples like Jobs and Musk are so rare. Even with all the right mental attributes, the first big success requires some luck. You have to be in the right place at the right time. Without that, you may have no opportunity to hit the second rung on the ladder. All the more reason we should look out for those attributes in upcoming entrepreneurs and do all we can to support them.

Jobs' greatest contribution was not to build the world's most valuable company. It was to empower the creativity of a generation of outside-the-box thinkers around the world, and to prove for all time that great technology can be beautiful. Likewise, Musk's legacy won't be in the wealth he's creating (despite the possibility that he could be the world's richest man within a decade). The promise of Tesla and SolarCity is that they will provide a pathway to a sustainable future. Most people who think the current automobile industry is helping wreck the planet believe that the solution requires top-down action: a carbon tax, global cap and trade, a shift in policies to require more public transport and greater fuel efficiency. Musk has shown that instead of being cajoled into a sustainable future, we might actually be seduced into it. We'll install the solar panels, buy electric cars, and take a gamble on Hyperloop not because we ought to, but because they're irresistible. Oh, and if that doesn't work and Earth self-destructs, there's always Mars. It's truly remarkable that both a compelling and hopeful plan A and an intriguing plan B are being powered by the same brain. Indeed, in Musk's mind they are not alternatives but part of the same hope: that humanity might one day soon lift its eyes and dare to imagine a future worth getting excited about.

George Bernard Shaw famously said, "The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man." By that definition, Jobs and Musk are the ultimate in unreasonable men. And the world is so much better for it.

TALE OF TWO ENTREPRENEURS

Dropping out
• Musk earned business and physics degrees from the University of Pennsylvania, and in 1995 nearly started a Stanford University Ph.D. program in materials science and applied physics. He left to start a business before ever taking classes.
• Jobs spent only one semester at Reed College before he dropped out in 1973.

First company
• Musk launched Internet software company Zip2 in 1995 and sold it to Compaq for $ 300 million.
• Jobs started Apple with Steve Wozniak from his parents' garage.

Uniform
• Musk prefers form-fitting T-shirts. And jeans.
• Jobs wore black mock turtlenecks. And jeans.

You're fired!
• Musk was fired as CEO of X.com (later PayPal) while on vacation in 2000. (He was replaced by co-founder and friend Peter Thiel.) Musk later joked, "That's the problem with vacations."
• Jobs was pushed out of Apple in 1985 after clashing with then-CEO John Sculley.

Power play
• Musk ousted Tesla co-founder and then-CEO Martin Eberhard in 2007. The next year, he installed himself as CEO and started working on a turnaround.
• Jobs returned to a troubled Apple in 1996 after it bought his company, NeXT, and helped push out then-CEO Gil Amelio. He became interim CEO in 1997 and permanent CEO in 2000.

Lucrative sideline
• Musk is the chairman and a major backer of SolarCity.
• Jobs acquired Pixar in 1986 and as CEO (while running NeXT and later Apple), he released the first CGI animated feature film, Toy Story. (He sold Pixar to Disney in 2006 for $7.5 billion.)

Chris Anderson is the curator of TED. He's the proud owner of Macs, iPods, an iPhone, an iPad, Apple stock, SolarCity stock, Tesla stock, and a Tesla Model S. And when those roundtrip tickets to Mars become available, he says he'll be tempted by them too.

Reporter associate: Anne VanderMey

This story is from the December 09, 2013 issue of Fortune. To top of page

First Published: November 21, 2013: 8:00 AM ET


21.29 | 0 komentar | Read More

The Wall Street Stupidity Index

Market indexes are shown in real time, except for the DJIA, which is delayed by two minutes. All times are ET. Disclaimer LIBOR Warning: Neither BBA Enterprises Limited, nor the BBA LIBOR Contributor Banks, nor Reuters, can be held liable for any irregularity or inaccuracy of BBA LIBOR. Disclaimer. Morningstar: © 2013 Morningstar, Inc. All Rights Reserved. Disclaimer The Dow Jones IndexesSM are proprietary to and distributed by Dow Jones & Company, Inc. and have been licensed for use. All content of the Dow Jones IndexesSM © 2013 is proprietary to Dow Jones & Company, Inc. Chicago Mercantile Association. The market data is the property of Chicago Mercantile Exchange Inc. and its licensors. All rights reserved. FactSet Research Systems Inc. 2013. All rights reserved. Most stock quote data provided by BATS.
19.33 | 0 komentar | Read More
techieblogger.com Techie Blogger Techie Blogger